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Maureen “Mo” Berkner Boyt
Maureen "Mo" Berkner Boyt is Founder and CEO of C2IQ, a Human Risk Intelligence company that measures and upskills resilience and connection skills to counter change failure, disengagement, and burnout. She has spent more than 30 years helping organizations unlock human potential and build cultures that support performance through transformation.
Change Resilience Is a Skill, Not a Personality Trait
Mo's core reframe is that change resilience and human connection are measurable, coachable skills, not fixed personality traits some people simply have and others don't. She argues that skills gaps, not just culture gaps, are often what quietly derail mergers, acquisitions, and other major transformations, and that traditional HR metrics like engagement scores and turnover rates offer useful snapshots but rarely explain why an integration is succeeding or failing in real time. Her preferred distinction: most HR data is "rear-view mirror" data describing what already happened, while what leaders actually need is forward-looking "windshield" data that flags capability gaps before they cause damage. She's especially focused on frontline managers as the group most critical to carrying teams through uncertainty, and on whether AI adoption is fraying human connection or simply exposing a fragmentation that's been building for years.
Topics Mo speaks on
- Change resilience as a measurable, coachable skill
- "Rear-view mirror" data vs. "windshield" data in HR metrics
- Why M&A integrations fail on the human side, not just the financial one
- Equipping frontline managers to carry teams through disruption
- Whether AI is destroying human connection, or just exposing a deeper shift
Sessions with Achieve
Mo is a featured presenter on the Achieve webcast "Find the Fractures Before Performance Breaks: Measure Change Resilience & Human Connection in the AI Era" (October 1, 2025). The session covers how organizations can identify and measure change resilience and human connection gaps before they surface as performance problems.
Connect
Want more on what it takes to find the fractures before performance actually breaks? Learn more about the Achieve Leadership Network.